Percent of mapped framework requirements met, across the 8 frameworks this assessment covers.
Perception Gap — VP vs Individual Contributor
Assessment Integrity
Statistical confidence and data quality indicators for this assessment
Confidence score — coming soon
Assessment Period
—
Participation
—
Data Points
—
Domain Coverage
—
Response Quality
—
AI Intelligence
Ask OpsAlign
Ask anything about your assessment data. Get answers grounded in your actual scores, findings, and risk exposure — not generic IT advice.
OA
Hello — I'm your OpsAlign intelligence engine.
I have full context of your assessment — all 15 domain scores, 9 risk categories, perception gaps, compliance readiness, and your priority roadmap. Ask me anything.
Try one of the suggestions below, or type your own question.
Which 3 improvements give the most risk reduction per dollar?
We have a SOC 2 audit in 60 days. What do we fix first?
Write 3 talking points for our CFO about Change Management risk
What's driving our perception gap in Incident Management?
If we lose our senior Change Manager, what happens to our risk profile?
Answers are grounded in your assessment data. Always verify critical decisions with your team.
Executive Reports · Domain Intelligence
Domain Reports
One report per domain — executive summary, findings, risk quantification, and prioritised recommendations. Select a domain to generate.
—
Critical Domains
—
High Risk Domains
—
Elevated Domains
—
Normal Domains
0 domains selected
Generates one combined PPTX covering every selected domain — can take a moment, especially the first time.
Executive Reports · Acme Corp
Leadership Reports
14 report formats — one for every risk category (plus a combined CFO view) and every C-suite persona. Each generated from your assessment data, written in the language of its audience.
View:
Risk-Based Reports — 10 Formats Across 9 Risk Categories
⚡
Revenue Risk Brief
Revenue and growth exposure framed for commercial leadership. Change-attributed incidents, undetected outages, SLA penalties, and the dollar cost of IT ops gaps on the top line.
PPTXCRO · CEO · CFO
📊
Operational Cost Brief
OpEx exposure from manual toil, recurring incidents, and operational inefficiency. Cost of inaction vs. investment case. Written for a finance audience.
PPTXCFO · COO · CIO
💰
CFO Risk Brief
Revenue and OpEx risk combined into one dollar-framed document. Cost of inaction, investment case, and ROI of the top 3 improvements. Written in CFO language.
PPTXCFO · Finance Leadership
👤
CX Risk Report
How IT ops failures translate into customer experience degradation. Customer detection vs. IT detection timelines, SLA breach impact, and the invisible damage to trust.
PPTXCCO · CRO · COO
🔐
Security & Compliance Brief
Security posture, compliance gaps across 8 frameworks, audit readiness, and prioritised remediation. Written for a security leadership audience.
PPTXCISO · Security Team · Board
🛡️
Resilience & Continuity Brief
Capacity planning gaps, DR readiness, release risk, and infrastructure exposure. The report for leaders responsible for keeping the lights on.
PPTXCTO · CIO · COO
👥
Workforce Risk Brief
People risk, burnout exposure, succession gaps, and knowledge concentration. The operational evidence HR needs to act — not as a culture issue, but a structural one.
PPTXCHRO · HR Leadership · COO
🤖
Data & AI Risk Brief
CDO · CISO · CIO · PPTX
Data governance gaps, AI risk exposure, data sovereignty posture, and AI regulatory compliance. Written for the CDO and data leadership audience.
⭐
Brand Exposure Report
External visibility risk, incident communication maturity, probability of customer-visible failure, and estimated brand recovery cost. The report that gets the CEO's attention.
PPTXCEO · CMO · Board · PR
⚖️
Legal & Regulatory Brief
Compliance gap analysis, regulatory exposure, audit readiness, and the documented liability risk of current operational gaps. Written for legal and compliance leadership.
PPTXGeneral Counsel · CISO · Board
Leadership Reports — Strategic Overview
📊
Board Presentation
The boardroom weapon. Risk in dollars, maturity overview, compliance readiness, and investment ask. 6 slides. Minimal. Executive. Tier 3 design language.
PPTXBoard · CEO~6 slides
🎯
CIO Full Assessment
The master document. All 15 domains, sub-process scoring, root cause analysis, perception gaps, compliance mapping, AI readiness, people risk, and the complete prioritised roadmap.
PPTXCIO · VP Engineering
📄
Full Assessment Report
Complete long-form narrative. All 15 domains, all findings, all recommendations. The definitive written record of the assessment. 40–60 pages.
WordCIO · Technical Leads · PMO
⚠️
Risk Exposure Summary
All 9 risk categories in one view. Total exposure across Revenue, OpEx, CX, Security, Resilience, Employee Experience, Brand, Legal, and Data & AI. The number that stops a Board in its tracks.
PPTXCFO · Board · CEO
Gap Analysis · Current vs Target
Gap Assessment
Three views: current vs. target state across all 15 domains, perception gap between leadership and teams, and the aspiration gap in numbers.
Panel 1 of 3
Current State vs. Target State
Each domain shows where your organization is today (current score) against where respondents indicated they want to be (target state). The gap between them is your improvement mandate.
◆ Maturity Radar — All 15 Domains
Current
Target
Perception (VP)
▲ Gap by Domain
white line = target
Voice of the Customer
IT Internal NPS
How the business experiences IT — scored by the people who depend on it every day. Results drawn from the IT Internal NPS survey across all respondent levels.
📊
Loading survey results…
Panel 2 of 3
The Perception Gap
Where leadership believes things are vs. where teams on the ground experience them. Gaps ≥ 0.5 are flagged — they represent misaligned investment, unacknowledged risk, and eroded team trust.
⚠
Calculating…
Identifying the largest leadership/team perception gap from live assessment data…
Panel 3 of 3
The Aspiration Gap in Numbers
How far is this organization from where it wants to be — and what does closing that gap actually mean in practice?
Planning · Gap Closure
Roadmap
A phased improvement roadmap across all domains with priorities, actions, and investment estimates. Quick Wins build momentum. Structured Programs address root causes. Strategic Initiatives deliver transformational shift.
18-Month Transformation Timeline
Acme Corp · IT Operations Maturity: L2.6 → L3.75
Domain
⚡ Phase 1 — Quick Wins
Months 0–3 · High impact, low effort
🔧 Phase 2 — Structured Programs
Months 3–9 · Process & tooling
🚀 Phase 3 — Strategic Initiatives
Months 9–18 · Transformation
Investment Planning
Estimated Cost to Close the Gap
Rough-order-of-magnitude estimates for each phase. In-house assumes existing staff reallocation. Hired assumes contractor or consulting engagement. Actual costs vary by org size, tooling, and scope.
Analysis · Risk Intelligence
Risk Assessment
Nine categories of business risk identified from your assessment. Click any category to see the specific risks, what's causing them, and how to close the exposure.
Total Estimated Risk Exposure
$8.4M – $17.4M
Across 8 business risk categories · Based on Acme Corp assessment scores · Industry benchmark modelling
Estimated based on industry benchmarks and onboarding profile data. Actual figures require full financial intake.
2.61
Overall Maturity
Target: 3.5
Action Engine · Acme Corp
Improvement Planner
Disposition each improvement — Accept the Risk, handle In-House, or commission a SOW. The risk register captures all accepted risks in board-ready format.
Available Improvements · Sorted by Risk Reduction per Dollar
⊘ Accept Risk🔧 In-House📝 SOW
🔒 Locked targets active. Scope and cost estimates reflect your committed improvement goals. Domains with elevated targets show additional scope items.
Disposition Summary
⊘ Risks Formally Accepted by Management
The following risks have been reviewed and formally accepted. This section is board-ready and suitable for inclusion in risk committee documentation.
🔧 In-House Remediation Items
📝 Items Commissioned via SOW
Selected Plan Summary
0
Items Selected
$0
Risk Closed
$0
Est. Investment
—
Timeline
ROI Summary
Select improvements to see your return on investment.
Estimated based on industry benchmarks and onboarding profile data.
Disposition Totals
⊘ Accept Risk0 items
🔧 In-House0 items
📝 SOW0 items
Generate Outputs
⚠ Your Plan Updated
Your dispositions have changed the project timeline. View the updated Plan vs Recommendation in Gaps & Roadmap.
Review Your Updated Improvement Plan →
How it works
Select the improvements you want to prioritise. Items are sorted by risk reduction per dollar — highest ROI first.
The SOW is the formal project document. The Sales Deck is for internal budget approval — designed to be presented to your leadership team.
Analysis · Scored Assessment
Heat Map & Scores
Sub-process and question-level scoring across all 15 domains. Colour intensity reflects average response: red = L1, green = L5. Click any row to see question-level detail.
Score:
L1
L2
L3
L4
L5
Click any row to expand question detail
Loading live scores…
📋
Awaiting Survey Data
No responses have been submitted yet. Scores will appear here automatically once respondents complete the survey.
Scores represent average respondent ratings per sub-process and question dimension. N=52 respondents.
Analysis · Root Cause
Why Analysis
Not just what's broken — why it's broken, why it matters, and the business risk if left unresolved. Domains scoring 3.5 or above are operating within acceptable parameters and are not shown. Click any finding to expand.
Planning · Goal Setting
Goals & Planning
Two planning modes: model maturity improvements across all 15 domains and lock in your targets, or project the cost of inaction over an 18-month horizon.
Adjust Domain Scores
Drag to model improvement
Target Lock
Not locked
Adjust the sliders above to model your improvement scenario, then lock in your targets. Locked targets become the official project improvement trajectory.
Overall improvement—
Est. risk reduction—
◆ Score Impact
Current Score
Baseline
2.61
Simulated Score
After changes
2.61
Improvement
Delta
+0.00
no change yet
Domains Changed
Modified
0
None yet
▲ Risk Exposure Delta
Teal = baseline · Green = simulated
Estimated Total Risk Reduction
Directional estimate based on Acme Corp baseline exposure
■ Compliance Delta
⚠ 18-Month Inaction Projection
Projected Risk Growth (18mo)
—
Calculating from live assessment data…
Fastest-Growing Exposure
—
Calculating from live assessment data…
Most Exposed Domains Today
—
Calculating from live assessment data…
📉 Risk Trajectory — Doing Nothing
Without intervention, operational debt compounds. Low-maturity domains under sustained load tend to regress, not hold steady.
Target Company — Enter OpsAlign Scores (or use demo target)
📦 How This Organisation Looks to a Buyer
Based on current scores, here is how an acquiring party would assess operational maturity — and what it means for deal valuation and integration risk.
Analysis Views · Process Intelligence
Process Flow Intelligence
End-to-end process diagrams for each domain, colour-coded by maturity health. Nodes reflect actual assessment scores — teal is healthy, amber is weak, red is broken, grey is missing. Click any node to see the score and finding.
SELECT DOMAIN
Select a domain above
Process health analysis driven by assessment data
Healthy 3.5+Weak 2.5–3.4Broken <2.5Missing
PHASE
Step name
—
Level
Finding text appears here.
🔄
Select a domain to view its process flow
Each node is colour-coded by the assessment score for that process step
Analysis Views · Operational Intelligence
IT Operations Guide
AI-generated narrative guide per domain. Written for executives and senior stakeholders — plain language, honest about gaps, grounded in the assessment data. Generate on demand, export as PDF.
SELECT DOMAIN
📖
Select a domain to generate its Ops Guide
Each guide is written by AI drawing on the assessment scores, question-level data, and risk profile — producing an executive-readable narrative of how the domain operates and what needs to change.
IT Operations Guide
Domain Name
Domain description
Maturity Score
—
Level
—
Risk Exposure
—
Acme Corp · May 2025
Confidential Assessment
AI-written narrative · ~800 words · 30–45 seconds
DOMAIN SCORE
—
/5.0
—
RISK PROFILE
RELATED DOMAINS
QUICK ACTIONS
Analysis · Compliance Intelligence
Compliance Readiness Overlay
OpsAlign maturity scores mapped against 8 major compliance frameworks. Each domain score reflects whether the controls required by each framework are likely met, partially met, or at risk. This is a directional readiness signal — not a formal audit.
Readiness across all 8 frameworks side by side, computed as a straight count of controls met, partially met, or at gap across every mapped, answered question.
FRAMEWORK
CATEGORY
READINESS BREAKDOWN
MET
STATUS
AUDIENCE
Analysis · Workforce Intelligence
People & KPI
Respondent profiles, burnout risk, knowledge concentration, and the KPI framework for IT operations performance tracking.
High
Burnout Risk
Problem & Incident teams
3
Knowledge SPOFs
Single points of failure
52
Respondents
VP to operator level
68%
Response Rate
Above benchmark (55%)
Respondent Distribution by Level
Knowledge Risk by Domain
KPI Framework · Recommended Metrics by Domain
Reports · Custom Output
Report Generator
Configure a custom report — choose persona, domains, and format. Generate as PDF, PPTX, or online preview.
1 · Choose Persona
2 · Select Domains
3 · Output Format
Report Preview
📄
Configure your report on the left
Select persona, domains, and format to see a preview
Leadership Report · Board
Board Presentation
The boardroom weapon. Risk in dollars, compliance readiness, investment ask. 6-slide PPTX in Tier 3 executive design.
2.61
Overall Score
Level 2 — Basic
$8.4M–$17.4M
Total Risk Exposure
Across 9 categories
6
Slides
Minimal · Executive
3
SOC 2 Controls at Risk
CC6.8 · CC7.3 · CC9.2
What This Report Contains
· Risk exposure in dollar terms
· Domain maturity overview
· Perception gap analysis
· Compliance readiness summary
· Priority roadmap with ROI
· Investment case vs cost of inaction
· Three critical findings
· Board recommendation & ask
The Headline Finding
"The organisation is accepting an estimated $8.4M–$17.4M in annual IT operations risk that could be reduced to under $4M for an investment of $285K–$530K. The payback period is under four months."
Estimated based on industry benchmarks and onboarding profile data.
Leadership Report · Risk Summary
Risk Exposure Summary
All 9 risk categories in one view. The reverse-risk document that frames every finding as a business consequence.
$8.4M–$17.4M
Total Estimated Exposure
Annual · all categories
3
Critical Categories
Revenue · Resilience · CX
6
Elevated Categories
OpEx · Security · Legal · Employee · Brand · Data & AI
What This Report Contains
· Total exposure across all 9 categories
· Revenue and resilience breakdown
· CX and customer trust risk
· Security and compliance exposure
· Employee experience and burnout risk
· Brand and reputation exposure
· Legal, regulatory, and data & AI liability
· Priority risk reduction roadmap
The Headline Finding
"$8.4M to $17.4M. That is the range of annual business risk this organisation is currently accepting from IT operations gaps. Three of those eight risk categories are rated Critical — meaning the exposure is active, not theoretical."
Estimated based on industry benchmarks and onboarding profile data.
Leadership Report · Full Assessment
Full Assessment Report
The definitive written record. All 15 domains, all findings, all recommendations. The complete narrative in one document.
15
Domains Assessed
Full IT ops coverage
1,035
Questions
5 dimensions per domain
40–60
Pages
Complete narrative
52
Respondents
VP to operator level
What This Report Contains
· All 15 domain scores with sub-process breakdown
· Root cause analysis for every finding
· Perception gap analysis by domain
· Compliance framework mapping
· Full prioritised roadmap with costs
· Workforce intelligence summary
· Voice of customer findings
· Investment case and next steps
The Headline Finding
"This report represents the complete diagnostic picture of Acme Corp's IT operations maturity. It is the document the CIO and their leadership team should use as the primary reference for every investment and prioritisation decision made in the next 12 months."
Estimated based on industry benchmarks and onboarding profile data.
Risk Report · CFO
CFO Risk Brief
Revenue and operational cost risk combined into one dollar-framed document. The investment case and cost of inaction. Written for CFO and Finance Leadership.
—
Total Risk Exposure (Revenue + OpEx)
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Total risk exposure across all 8 categories • Revenue risk: incident cost and frequency • OpEx risk: manual toil and recurring costs • Cost of inaction over 12 and 24 months
• Investment required for top 3 improvements • ROI model with payback period • Comparison to equivalent consulting cost • Prioritised investment recommendation
Current Assessment Summary
Loading current assessment data…
Dollar figures based on industry benchmarks and onboarding profile data, applied to this assessment's real scores. Generate the full report for the complete investment case.
Risk Report · Security
Security & Compliance Brief
Security posture, compliance gaps, and audit readiness. Written for CISO, Security Team, and Board.
—
Estimated Annual Security Risk Exposure
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Security posture score across all domains • SOC 2 control gap analysis (Type I & II) • ISO 27001 Annex A mapping • NIST CSF readiness by function
• CMDB and asset governance gaps • Change control audit trail exposure • Prioritised remediation for audit prep • Evidence collection requirements
Current Assessment Summary
Loading current assessment data…
Risk Report · Employee Experience
Workforce Risk Brief
People risk, burnout exposure, and succession gaps. The operational evidence HR needs — not a culture issue, a structural one. Written for CHRO, HR Leadership, and COO.
—
Estimated Annual Workforce Risk Exposure
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Burnout risk indicators by domain and team • After-hours escalation frequency data • Knowledge concentration risk mapping • Single points of failure identification
• Succession gap analysis for key roles • Training and upskilling gap assessment • Cost of attrition in operational context • Workforce risk reduction roadmap
Current Assessment Summary
Loading current assessment data…
Leadership Report · CIO
CIO Full Assessment
The master document. All 15 domains, sub-process scoring, root cause, perception gaps, compliance mapping, AI readiness, people risk, and the complete prioritised roadmap.
"For nine years this organisation has run IT operations on instinct and experience. This assessment gives the CIO the data to run it on evidence — and the language to communicate that evidence to every stakeholder who needs to act on it."
Estimated based on industry benchmarks and onboarding profile data. Actual figures require full financial intake.
Risk Report · Revenue
Revenue Risk Brief
IT operations gaps translated into revenue and growth exposure. Written for CRO, CEO, and CFO.
—
Estimated Annual Revenue Exposure
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Revenue exposure by incident type and frequency • Change-attributed incident cost modelling • Undetected outage revenue impact • SLA breach penalty exposure
• Customer detection timeline analysis • Revenue risk reduction roadmap • ROI of top 3 improvements on revenue • 12-month revenue protection scenario
Current Assessment Summary
Loading current assessment data…
Dollar figures based on industry benchmarks and onboarding profile data, applied to this assessment's real scores. Generate the full report for the complete investment case.
Risk Report · OpEx
Operational Cost Brief
Operational inefficiency and avoidable cost exposure. Written for CFO, COO, and CIO.
—
Annual OpEx Risk
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Recurring incident cost modelling • Manual toil cost by process area • Senior resource time leakage analysis • Knowledge management cost of gaps
• Automation opportunity assessment • Cost of inaction over 12/24 months • Investment case and payback period • OpEx reduction roadmap
Current Assessment Summary
Loading current assessment data…
Dollar figures based on industry benchmarks and onboarding profile data, applied to this assessment's real scores. Generate the full report for the complete investment case.
Risk Report · Customer Experience
CX Risk Report
How IT operations failures translate into customer experience degradation. Written for CCO, CRO, and COO.
—
Annual CX Risk Exposure
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Customer detection vs IT detection timeline • Service visibility gap map by platform • SLA breach frequency and customer impact • Incident communication quality score
• Voice of Customer gap analysis • CX perception gap (IT belief vs reality) • NPS impact modelling • CX risk reduction roadmap
Current Assessment Summary
Loading current assessment data…
Dollar figures based on industry benchmarks and onboarding profile data, applied to this assessment's real scores. Generate the full report for the complete investment case.
Risk Report · Resilience
Resilience & Continuity Brief
Capacity, continuity, and infrastructure risk. Written for CTO, CIO, and COO.
—
Annual Resilience Risk
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Capacity planning gap analysis • DR plan status and test history • Actual vs documented RTO/RPO • Release failure rate and root cause
• Infrastructure visibility coverage • Single points of failure mapping • Resilience improvement roadmap • Business continuity risk score
Current Assessment Summary
Loading current assessment data…
Dollar figures based on industry benchmarks and onboarding profile data, applied to this assessment's real scores. Generate the full report for the complete investment case.
Risk Report · Brand & Reputation
Brand Exposure Report
External visibility risk and incident communication maturity. Written for CEO, CMO, and Board.
—
Annual Brand & Reputation Risk
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• External visibility risk score by service • Incident communication maturity assessment • Customer-visible event probability model • Social and media exposure analysis
• Industry benchmark comparison • Brand recovery cost modelling • Proactive communication capability score • Brand risk reduction roadmap
Current Assessment Summary
Loading current assessment data…
Dollar figures based on industry benchmarks and onboarding profile data, applied to this assessment's real scores. Generate the full report for the complete investment case.
Risk Report · Legal & Compliance
Legal & Regulatory Brief
Compliance exposure, regulatory risk, and documented liability gaps. Written for General Counsel, CISO, and Board.
—
Legal & Compliance Exposure
Live figure · current assessment data
—
Weakest Contributing Domain
—
—
Category Risk Level
Based on current assessment
What This Report Contains
• Compliance gap analysis — 8 frameworks • Specific control failures mapped • Regulatory exposure by jurisdiction • Audit readiness score and timeline
• Data governance gap assessment • Liability risk of current gaps • Remediation priority for audit prep • Evidence collection requirements
Current Assessment Summary
Loading current assessment data…
Dollar figures based on industry benchmarks and onboarding profile data, applied to this assessment's real scores. Generate the full report for the complete investment case.
Risk Report · Data & AI
Data & AI Risk Brief
Data governance gaps, AI risk exposure, data sovereignty posture, and AI regulatory compliance. Written for the CDO and data leadership audience.
—
Annual Data & AI Risk Exposure
Populated on generation from live assessment data
—
Data Governance Maturity
Across domains tagged to this risk category
—
Gap Band
Current severity vs. target
What This Report Contains
• Data governance and quality gap analysis • AI/ML operations maturity by domain • Data sovereignty and residency exposure • AI regulatory compliance posture (e.g. EU AI Act)
• Model risk and oversight gaps • Investment case for closing data/AI gaps • ROI of top-ranked improvement actions • Data & AI risk reduction roadmap
The Headline Finding
Generate the report to see the real headline finding for this organization — grounded in its own assessment data, not a preview placeholder.
Workforce Intelligence · Acme Corp
Workforce Context
The interpretive lens for every score in this assessment. Team composition, work arrangement, time zone spread, tenure distribution, and organisational disruption — rolled up at every level.
Organisation-Wide Workforce Profile · Acme Corp · 340 People
12
Time Zones
34%
MSP / Third-Party
39%
Non-English Primary
31%
<12mo Tenure
18%
4yr+ (Knowledge Risk)
Work Arrangement Mix · Org-Wide
Tenure Distribution · Knowledge Risk
⚠ Knowledge Cliff Detected
60% of institutional expertise (4yr+ tenure) represents only 18% of headcount. If 2–3 senior staff leave, MTTR on core systems increases an estimated 55–70%.
Team Complexity Index · By Domain
Structural complexity per manager's team — click a row for the underlying factors.
—
Org-wide avg · —
Organisational Disruptions · Past 12mo
Reported during onboarding — the single biggest driver of Complexity Index.
Capability Gap · By Team
Each manager's own estimate, given at onboarding, of what share of their team lacks the skills or experience needed to perform their current role effectively — a direct self-report, not a derived score. It's one of the inputs to Team Complexity above, shown here on its own because it points at a different remediation (training/hiring) than the other complexity factors (tenure, offshore mix, time zones) do.
Global Team Distribution · Time Zone Spread
Each column represents one hour offset (UTC-10 to UTC+12). Darker = more team members in that time zone band; empty columns mean no one is there. The golden hour — when all populated time zones overlap — is 10:00–11:00 UTC.
How Workforce Context Affects Score Interpretation
The following domains show scores that should be interpreted in light of structural context factors — not as pure capability measurements.
Action Engine · Committed Plan
Your Improvement Plan
Your dispositions translated into a committed timeline. Adjust resource allocation to see how SOW vs in-house choices affect speed, cost, and risk closure.
🚀
No plan dispositioned yet
Go to the Improvement Planner and disposition each item as Accept Risk, In-House, or SOW. Your committed plan will appear here.
Risk Being Closed
$0
per year
Est. Investment
$0
total programme
Return on Investment
—
over 12 months
Work Items
0
SOW
+
0
In-House
In-house team allocation:
40%
Adjust to reflect your team's actual project capacity. Lower % = longer in-house timelines.
Plan Outcomes
Risk Closure Milestone Projection
A projection based on your current dispositions and allocation — not a confirmed outcome. Actual risk closure depends on real delivery progress.
Compliance Impact Over Time
Percent of framework requirements met, projected at each milestone. A domain only counts toward a milestone once all of its planned work is scheduled to complete by that point — this is not an interpolated estimate.
Quick Wins
Phase 1 items — build momentum and demonstrate early ROI
Item Detail
Every improvement item, your disposition, and how your plan compares to OpsAlign's recommended timeline.
📋 The Gantt schedule, dependency warnings, and full SOW/in-house tracking now live in PMO Tracker.
Action Engine · Delivery Tracking
PMO Tracker
Recommended schedule, dependency warnings, and disposition tracking for everything you've committed to in Your Improvement Plan.
Recommended Schedule
SOW items are sequenced within each domain (a domain's Phase 1 must finish before its Phase 2 begins) and run in parallel across domains. In-house items are spread across as many parallel work lanes as needed to keep everything inside an 18-month target, still respecting each domain's own sequential order. Timeline adjusts automatically with the allocation slider in Your Improvement Plan. Dependency warnings indicate where a risk has been accepted by the business and won't be resolved as part of this project — the impact to the outcome may not yield the full benefits depending on the severity of the dependency. They render directly below the chart when applicable.
Disposition Tracker
0 Risk Accepted
0 Items Commissioned via SOW
0 In-House Items
LOG SOW
SOW Title
Status
Value
Generated
Signed
Closed
Actions
No SOW records yet. Click "+ Log SOW / Update Status" to add one.
In-House Items — PMO Tracking
Item
Domain
Status
Completed
Actions
No in-house items dispositioned yet.
SOW Items — PMO Tracking
Item
Domain
Status
Completed
Actions
No items commissioned via SOW yet.
Delivery Comparison
Domain score improvements will be visible after your next assessment cycle. Items marked complete will be compared against reassessment scores to validate delivery impact.
The CSV includes every dispositioned item as a project-schedule structure — dates, duration, and predecessors are left blank for your PMO to fill in against real team assignments, not pre-filled with our planning estimates.
Workforce Intelligence · AI-Powered
Contextual Coaching
AI-generated coaching plans that account for team structure, not just performance scores. Select a manager to generate a bespoke plan grounded in their team's actual context.
Manager Context Profiles · Complexity Index
Select Manager
How this works: OpsAlign reads the manager's team context profile — composition, tenure, time zones, recent disruption — alongside their domain scores, and generates a bespoke coaching plan using AI. The plan explains structural context before making any performance assessment.
🧠
Select a manager to generate their coaching plan
The AI reads their full context profile before generating any assessment or recommendation.
Analysis Views · SLA & KPI Framework
SLA & KPI Generator
Domain-specific SLA frameworks calibrated to actual maturity level and team context. Each SLA paired with the KPIs needed to measure it. Current, transition, and aspirational tiers.
Workforce Intelligence · Goal Framework
Performance Goals
Cascading maturity improvement goals from CIO to manager level. Context-adjusted targets based on team composition.
Settings
Assessment Configuration
Manage respondents, domain scope, and assessment parameters.
● ACTIVE
Workspace Access
Control who can view this workspace and at what permission level.
Email
Role
Added
Actions
Loading…
INVITE USER
Respondent Management
Survey participation status. Use per-row actions to resend invitations to individuals.
Name
Email
Type
Status
Last Activity
Actions
Loading…
ADD RESPONDENT
Assessment Window
Start date
—
Set at launch · read-only
Close date
⚠ Assessment window closes in days.
Assessment Locked
Locking stops all new survey submissions and marks data collection complete. This uses the first of the two assessments included in the annual licence.
Assessment Locked
🔒 Locked on
No further survey submissions are being accepted.
Domain Scope
Domains included in this assessment cycle. Scope changes are permitted while the assessment is ACTIVE and locked once closed.
Loading domain scope…
ADD DOMAIN TO SCOPE
Manager
Domain Expert (IC)
Anyone marked "New" gets added to the roster and invited immediately. Anyone marked "Existing" has this domain added to their existing scope — they won't get a duplicate invite.
Settings
Account & Billing
Licence status, payment history, and account management.
● ACTIVE
Licence Summary
Plan
—
Licence holder
—
Status
—
Renewal date
—
Payment path
—
Assessment cycles
— this year
Auto-renewal is turned off for this account.
Entitlements
✓2 assessment cycles per year
✓ All 15 domains per cycle
✓Unlimited respondents per cycle
✓ Full report suite
✓ Workspace user management
Payment History
Date
Description
Amount
Status
Invoice
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Invoice #
PO #
Amount
Due
Paid
Bank Ref
Status
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Company Legal Details
Used to auto-populate contracts (MSA/SOW). Not shown to survey respondents.
Billing Contact
Danger Zone
Account actions — click to expand▼
Transfer Admin
Reassign primary admin rights to another workspace user. You'll be moved to read-only.
Close Account
Turns off auto-renewal. You'll keep access until your current licence's renewal date, then be locked out.
DEMO MODE
OpsAlign
Personalise this demo
Enter your prospect's details. All data shown is illustrative — nothing is saved.
Session only — nothing is saved. Refresh to reset.
