Business Intelligence for IT Operations

IT risk is already
costing you millions.
You just can't see it yet.

OpsAlign shows you the risk hiding behind a green dashboard, how your operation really runs, and what to do about it. Scored, risk-mapped in dollars, and boardroom-ready in days.

1See the risk
2Understand the operation
3Know what to do next

See the Live Demo → Take the Mini Assessment Book a Call

⚠ The Visibility Problem

"Your dashboard is green.
Three angry customers called this morning threatening not to renew."

When leadership and operators are looking at different realities, the customer feels it first. OpsAlign replaces assumption with evidence — four perspectives, measured simultaneously, so everyone is finally looking at the same picture.

Perception Gap Analysis · Incident Management

VP / Leadership

3.62

Individual Contributor

2.68

⚠ Gap of +0.94 — leadership believes the process works. Operators know it doesn't.

💰 The Money Problem

"Your CFO asked what IT risk
is costing. You had no number."

Every operational gap is a financial exposure. OpsAlign quantifies it — so you walk into the boardroom with a number, not a shrug.

Risk Exposure · Acme Corp · Estimated Annual

Revenue Risk

$3.2M–$6.1M

Compliance Exposure

$1.4M–$3.8M

Incident Cost

$2.1M–$4.8M

Attrition Risk

$0.8M–$1.6M

Total: $7.5M–$16.3M estimated annual exposure

🔒 The Compliance Problem

"The auditor arrives in 60 days.
You're not sure which controls you can evidence."

OpsAlign maps every domain score against 8 compliance frameworks simultaneously — so you know exactly where you stand before the auditor does.

Compliance Readiness · Acme Corp

ISO 27001

42%

AT RISK

SOC 2

38%

AT RISK

NIST CSF

44%

PARTIAL

ISO 20000

52%

PARTIAL

ITIL 4

58%

PARTIAL

👥 The People Problem

"HR wants a PIP. The data shows she's managing 14 people across 8 time zones, 40% new joiners, post-acquisition."

Context changes everything. OpsAlign reads structural complexity before drawing conclusions — separating capability gaps from structural overload.

Workforce Context · Acme Corp

Time zones

34%

MSP / 3rd party

31%

Tenure <12 months

18%

Hold 60% of knowledge

Complexity Index: VERY HIGH — scores reflect structural overload, not capability failure.

🔁 The Repeat Incident Problem

"Same P1. Third time this quarter.
Still no permanent fix."

OpsAlign shows exactly where the process breaks — not just the score, but the specific step that fails and why it keeps failing.

Problem Management Process Flow · Acme Corp

Identify recurring patterns

1.80

Log Problem Record

1.70

Assign Problem Owner

NA4

Root Cause Analysis

2.10

Known Error Database

NA4

Raise Change Request

2.81

No problem owner assigned. No KEDB. The same fix will be rediscovered next quarter.

👁 The Perception Gap Problem

"Leadership thinks we're at a 3.8.
The team living it scores it a 2.4."

OpsAlign captures four perspectives simultaneously — and the gaps between them are where the real findings live.

Incident Management · Perception Gap · Acme Corp

3.5

3.8

2.4

2.1

Industry
Benchmark

IT
Leadership

Practitioners

Internal
Clients

Leadership scores Incident Management 1.4 points higher than the practitioners running it. That gap is a risk finding.

🤖 The AI Readiness Problem

"The board is asking if we're ready for AI.
I don't have a defensible answer."

OpsAlign's Enterprise AI & Data Readiness domain scores your organization across governance, data infrastructure, talent, and ethics — turning a board question into a board-ready answer.

AI & Data Readiness · Acme Corp · Domain Score

Data Governance

1.8

Data Infrastructure

2.5

AI Strategy & Vision

1.4

AI Talent & Skills

2.2

Ethics & Risk Controls

1.0

Overall AI Readiness: 1.78 / 5.0 — Not ready. 4 of 5 sub-domains require immediate attention before any AI initiative launch.

1 / 7 · The Visibility Problem

What's Inside

One workspace. Eight ways to see it.

Not a PDF on a shelf — a live workspace your team keeps using between assessments.

AI & Data Readiness

Governance, infrastructure, talent, and ethics scored against your organization's actual AI readiness — not aspirations. Gaps mapped to a prioritized build roadmap.

Workforce & HR Intelligence

Team composition, tenure, time zones, and complexity read before any conclusion about performance — separating real capability gaps from structural overload.

Ask OpsAlign

A live AI advisor grounded in your own assessment data — not a generic chatbot. Ask it anything about your results, at any completion level.

Compliance Overlay

One assessment mapped automatically across 8 frameworks — ISO 27001, SOC 2, NIST CSF, ITIL 4, COBIT, ISO 20000, ISO 22301, CMMI. Gaps identified, remediation prioritized.

Roadmap & Improvement Planner

Every gap converted into a prioritized, costed, phased action plan — in-house or SOW, sequenced by risk dollars closed, not just severity.

PMO Dashboards

A real delivery tracker for every remediation item — in-house or SOW, phased, priced, and status-tracked from disposition through close.

Process Maps

End-to-end process diagrams per domain, each node color-coded by score, each showing exactly where the process breaks — not just which domain scored low.

Heat Map + Drilldown

Every question, every domain, one screen. Click into any cell for the real question text, average score, and response spread behind it.

Explore the Live Demo →

Risk Intelligence

Every answer maps to business risk

OpsAlign doesn't just score maturity. Every response maps to 9 business risk categories — translating operational gaps into language your board understands.

💰

Revenue Risk

SLA exposure, churn risk, downtime cost, contractual penalties

💸

OpEx Risk

Labor inefficiency, firefighting cost, tool sprawl, waste

⭐

Customer Experience

Service availability, support quality, trust erosion

🔒

Security Risk

Breach exposure, compliance gaps, control failures

🛡

Resilience Risk

Outage fragility, DR/BCP gaps, dependency failures

👥

Employee Experience

Burnout, empowerment gaps, skill deficits, attrition

🏆

Brand & Reputation

Public outage visibility, trust erosion, competitive risk

⚖

Legal & Compliance

Regulatory exposure, audit failure, contractual breach

🤖

Data & AI Risk

Model governance gaps, data lineage, shadow AI use, ungoverned agent access

Pricing

Transparent.
No markups. No surprises.

The same rigor that costs $35K–$500K from a consulting firm — delivered as an annual platform license, in weeks.

Annual License

Full Platform

$25,000

per year · 2 assessments included · multi-year terms available

Equivalent consulting: $60K–$300K

✓All 15 domains — including Enterprise AI & Data Readiness

✓Unlimited respondents per assessment

✓2 assessments per license year — baseline plus a 6-month reassessment

✓10 executive reports — CFO, CIO, CISO, CDO, CHRO, CRO/CCO, CTO, and CEO/CMO/Board

✓Compliance overlay — 8 frameworks

✓Process flow intelligence per domain

✓What-If Scenario Engine

✓Workforce context + AI coaching plans

✓SLA & KPI generator

✓Live workspace — access for your full license term

✓Multi-year terms — 2 years $45,000 · 3 years $60,000, billed 50% up front and 50% at month 12

✓Founder rate for a limited time: $15,000 (1 year) · $30,000 (2 years) · $45,000 (3 years), locked for 2 years

Get started →

M&A / Due Diligence

IT operations diligence for deal teams

Every M&A situation is different — we scope it with you, not with a price list. OpsAlign supports deal teams across:

✓

Portfolio acquisition

Assessing an operating company before it joins your portfolio — real IT maturity, not what the CIM says.

✓

Strategic fit between two organizations

Side-by-side maturity comparison for a merger or combination — where operations align, where they don't.

✓

Target company risk evaluation

Board-ready IT risk exposure on an acquisition target, quantified in dollars — before you close, not after.

✓

Post-close integration planning

Day 1/30/100 readiness and integration cost modeling once the deal is done.

Call Us to Discuss Your M&A Scenario →

Start with one domain. See the ROI. Expand at your own pace — your license covers it all.
Invoice available for enterprise procurement

IT risk is already
costing you millions.
You just can't see it yet.

More depth. Less time. A fraction of the cost.

One workspace. Eight ways to see it.

From assessment to action in days

Every answer maps to business risk

One assessment. Every stakeholder covered.

Transparent.
No markups. No surprises.

See what your IT operations
actually look like.

IT risk is already costing you millions. You just can't see it yet.

More depth. Less time. A fraction of the cost.

One workspace. Eight ways to see it.

From assessment to action in days

Every answer maps to business risk

One assessment. Every stakeholder covered.

Transparent.No markups. No surprises.

See what your IT operationsactually look like.

IT risk is already
costing you millions.
You just can't see it yet.

Transparent.
No markups. No surprises.

See what your IT operations
actually look like.